Help / frequently asked
Questions, answered.
The things customers ask most about supply, glass & aluminium works, quotes and coverage. Can't find it here? Message us on WhatsApp and we'll answer fast.
01
About Pillarstone
What does Pillarstone do?
Pillarstone is a building-materials supplier and glass & aluminium contractor. We supply materials, fabricate and install glass and aluminium, and run the finishing trades that complete a project — as single services or a full package.
Where are you based and which areas do you cover?
We're based in Ras Al Khaimah and work across all seven Emirates and the wider Gulf, with project delivery as far as Oman and the Seychelles.
Is Pillarstone a licensed company?
Yes. Pillarstone is a registered free-zone company licensed for building-materials trading, general trading and glass installation works.
02
Materials & supply
What materials do you supply?
ACP and cladding, architectural glass, aluminium profiles, boards and panels, steel and metal, cement and aggregates, sanitary and plumbing, hardware and fixings, and paints and finishes.
Do you do one-off supply or monthly site supply?
Both. We supply one-off against a BOQ or material list, and we run standing monthly supplies to keep an active site stocked.
Can you source specific brands or specifications?
Yes. We source to your specified brands, grades and specifications and quote firm against your quantities.
Do you show prices?
Our catalogue lists indicative prices so you can plan; we then issue a firm, itemised quote against your exact quantities and specifications.
03
Glass & aluminium works
What glass and aluminium works do you carry out?
Aluminium doors and windows, glass partitions and office fronts, curtain walls and facades, shopfronts, frameless shower enclosures, mirrors and feature glass, ACP cladding and specialty glazing.
Do you both fabricate and install?
Yes. We survey on site, fabricate to your drawings and install with our own crew — one team accountable from measurement to handover.
Can you work to our drawings?
Yes. We fabricate to supplied architect and contractor drawings and specifications, and can advise on glass types, aluminium systems and finishes.
Do you handle large facades and curtain walls?
Yes — from a single partition to full curtain-wall facades on commercial and hospitality projects.
04
Quotes & process
How do I get a quote?
Send a material list, BOQ, drawings or a brief by WhatsApp, email or our quote form. We reply within one business day.
How quickly do you respond?
Within 24 hours on business days. For anything urgent, WhatsApp is fastest.
Can I send a BOQ or drawings?
Absolutely — share them by WhatsApp or email and we'll quote against your exact requirements.
05
Delivery & coverage
Do you deliver to site?
Yes. We deliver materials to site on a schedule that fits your programme across the UAE, and coordinate logistics for regional projects.
Do you work outside the UAE?
Yes. Alongside the UAE we have delivered projects in Oman and as far as the Seychelles, and work across the Gulf.
What project types do you take on?
Commercial, hospitality and residential — from a single delivery or partition to multi-trade fit-outs and facades.
Still have a question?
Message us and we'll get straight back to you — usually within the hour on WhatsApp.



